COVID-19 information
Boston is returning to a modified Phase 2, Step 2 beginning December 16. For the latest updates, please visit our coronavirus (COVID-19) website:

Xổ số may mắn hàng tuầnTo mitigate the spread of the coronavirus (COVID-19), public access to our office is restricted to personnel only, except for limited in-person appointments scheduled ahead of time with our divisions.

or facade) and email the completed form to or call 617-961-3076.

Board of Appeal 

Applicants requesting relief of the zoning or building code, or anyone inquiring about upcoming hearings, should send an email to or call 617-635-4775.

Building Division - Permits
Building Division - Inspections
Building Division - Builders License Renewals 
Certificates of Inspections and Certificates of Occupancy 

Download the and/or for a Certificate of Occupancy. If you have an inquiry or would like to submit an application related to a Certificate of Occupancy, or if you need assistance regarding a certificate of inspections, please send an email to or call 617-961-3458, 617-961-3223, or 617-961-3401We're holding in-person meetings by appointment only. 

Commissioner’s Office 

If you have an inquiry or would like to reach the Commissioner, send an email to or call 617-961-3434.

Constituent Services

If you have a complaint regarding illegal rooming homes, hoarding, or construction projects not in compliance with the City’s COVID-19 Construction Safety Protocols, please contact,, or call 617-869-6920.

Environmental Sanitation Division

can be completed, signed, and emailed to the department for processing.  Questions and applications can be sent to or call 617-961-3422.

Health Division

All in-person plan reviews have been suspended until further notice. Questions or inquiries for the Health Division can be sent to or call 617-635-5326.

Housing Division
Weights and Measures Division

Our Weights and Measures Sealers are conducting random verification inspections to ensure that consumers are being accurately charged. Questions or inquiries can be sent to or call 617-635-5328

On Tuesday, May 5, the City activated the submission process for required COVID-19 Safety Affidavits and COVID-19 Safety Plans for permitted construction work. The City also announced the timeline to incrementally expand the categories of allowed construction to further align with the broader categories of construction defined as essential by the State. Read the announcement. You can also review the COVID-19 safety affidavit and plan submission process for Inspectional Services.

Online services
  • : Submit, pay, and manage applications for Alteration/Long forms, Amendments, Use of Premise, Short Form, electrical, gas, and plumbing applications.
  • Rental registration: Apply, renew, and pay for rental property registration. 
  • Short-term rental: Apply, renew, and pay for short-term rental property registrations. 
  • : Access to past permits and related documents for a property
  • : The City of Boston’s open data hub.
  • Mayor’s Food Court: Provides up-to-date health food establishment inspection reports.
  • Housing Division: Register a rental property.
How to Apply for a Short Form Permit

Applying for a Short Form Permit video