COVID-19 information
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Boston is returning to a modified Phase 2, Step 2 beginning December 16. For the latest updates, please visit our coronavirus (COVID-19) website:

Due to the COVID-19 outbreak, the City of Boston Collecting Division will be operating under the following guidelines.

We have information below about how you can handle different payments with the Collecting Division. Your understanding and cooperation is appreciated during these unprecedented times.

  • Pay by phone (855-731-9898)
  • By dropbox located in the main foyer of Boston City Hall (CHECKS ONLY – NO CASH)
  • By mail (City of Boston, P.O. Box 55808, Boston, MA 02201)
  • By appointment (Call 3-1-1 or 617-635-4500)
  • Pay by phone (855-731-9898)
  • By dropbox located in the main foyer of Boston City Hall (CHECKS ONLY – NO CASH)
  • By mail (City of Boston, P.O. Box 55809, Boston, MA 02205)
  • By appointment (Call 3-1-1 or 617-635-4500)
  • By self-serve kiosk (located in main foyer of Boston City Hall)
  • By appointment (Call 3-1-1 or 617-635-4500)
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