Water and Sewer Commission
COVID-19 update: We're open to the public on Tuesdays and Fridays, 9 a.m. - 5 p.m., by appointment only. To schedule an appointment, please call 617-989-7800. We are committed to doing our part to protect the health and safety of the public and our workforce from COVID-19.
Our staff remains available to respond to emergency situations. Please continue to report service emergencies to 617-989-7000. Account- or billing-related services and information can be obtained by calling the Customer Service Department at 617-989-7800, or .
Established in 1977, the Boston Water and Sewer Commission provides water and sewer services to more than one million residents, workers, students, shoppers, conventioneers, hospital patients, and visitors each day.