COVID-19 information
Boston is returning to a modified Phase 2, Step 2 beginning December 16. For the latest updates, please visit our coronavirus (COVID-19) website:
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Visit our landlord information page or our tenant information pageXổ số may mắn hàng tuần for more details.

Virtual Walk-In Hours and Clinics

On January 5 from 5:30 - 7:30 p.m., the Office of Housing Stability will host a virtual legal clinic. 

This legal clinic will provide you with eviction defense information and help.  to RSVP for this virtual legal clinic. 

Prior to the clinic, you will receive a meeting link via email.

Every Wednesday from 12 - 2 p.m., Office Housing Stability staff are available via Zoom to answer your housing questions.

Xổ số may mắn hàng tuần to RSVP for these walk-in hours. Feel free to include topics you'd like to discuss that are related to finding and maintaining stable, safe, and affordable housing.

Prior to walk-in hours, you will receive a meeting link via email.

Having housing issues in Boston?

Get help

There is a federal eviction moratorium in place until January 31, 2021. The Order prohibits property owners from evicting people who cannot pay rent. You must fill out this declaration form (English, Español, Português, 中文, Français, Kriolu Kabuverdianu, Kreyòl ayisyenSoomaali, русский, Tiếng Việt, or عربىXổ số may mắn hàng tuần) and present it to your landlord.


A number of landlords have pledged to work with their tenants to maintain their housing. See if your landlord has signed the pledge


A landlord cannot force you out by changing the locks or shutting off the utilities. Landlords must follow a legal process. Learn about the eviction process.


If you received a Notice to Quit or Eviction Summons and Complaint from the Court, please visit our "how to respond to an eviction" page for more information about legal resources.

If you owe past rent, you may be able to negotiate with your landlord on reasonable repayment terms. You can review a sample agreement in English, Español, Português, 中文FrançaisKriolu KabuverdianuKreyòl ayisyenSoomaaliрусскийTiếng Việt, or عربى. 

Apply for funds to help with rental arrears with:

If you have a housing voucher, please watch this housing recertification video. You can also view this housing recertification presentation.

A landlord cannot force you out by changing the locks or shutting off the utilities. 

Landlords must follow a legal eviction process. If the landlord has changed your locks, please call the police. You should also report the landlord to the Massachusetts Attorney General’s Consumer Complaint Hotline: Monday through Friday, 8 a.m. - 4 p.m., at 617-727-8400.

Contact Inspectional Services if:

  • your apartment needs repairs or is in code violation, or
  • your utilities have been shut off.

If you feel that you are being discriminated against, contact the Office of Fair Housing and Equity.

  • Use Metrolist to search for affordable housing. 
  • Watch this housing search workshop in English or Spanish.
  • Fill out this .
  • Visit for additional resources.
  • If you are a family that needs shelter tonight, follow . 
  • If you are an individual that needs shelter tonight, follow our guide for individuals
  • You can call 2-1-1 for help or assistance with shelters.
  • You can also call 3-1-1 for non-emergency help in Boston.

Stay Connected

Fill out this form to join our email list:

Contact Us

Housing Crisis Support

We help tenants in housing crisis due to fire, natural disaster, eviction, or condemnation. Email or call 617-635-4200 to contact us. We also have information on emergency resources for tenants. Our goal is to put residents on the path to housing stability.