COVID-19 information
Boston is returning to a modified Phase 2, Step 2 beginning December 16. For the latest updates, please visit our coronavirus (COVID-19) website:
Back to top

CORONAVIRUS UPDATE: Due to the recommendation for social distancing, at this time we are offering phone sessions only and will not be accepting walk-ins or having face-to-face sessions.

Our program is available to City of Boston employees and their family members, participating authorities, and commissions. Just call 617-635-2200 for help.  Our hours are Monday through Friday, 7 a.m. - 6 p.m.  We're also available after hours, from 6 - 8 p.m.  Please call the main line (617-635-2200) for info on how to reach the on-call EAP Clinician. 

EAP COVID-19 resources

We offer a safe and supportive environment that is sensitive to the concerns and interests of City of Boston workers. We work with employees to resolve concerns that may impact health, well-being, social functioning, and productivity issues in the workplace.

Employee Assistance Program
26 Court Street, 7th Floor
Boston, MA 02108
Office hours

Xổ số may mắn hàng tuầnMonday through Friday, 7 a.m. - 6 p.m.

To protect your privacy, please keep the message to a minimum.

Please note: We have received numerous requests from centers and groups asking us to include their organizations on our site. Unfortunately, our resource list is at capacity. We will only make updates as the need arises.

Upcoming events

Upcoming events

There are no upcoming events available at this time.

Who we help

Xổ số may mắn hàng tuầnThe program is offered to the City of Boston workers and their family members, participating authorities, and commissions. The service is available regardless of position or length of employment. It's confidential, and available at no cost.

  • , and
  • .
  • News and announcements

    Be Connected: Virtual activities to do with family and friends over the holidays

    Human Resources
    eap thumbnail

    Coping with holiday stress in 2020

    Human Resources
    eap thumbnail

    November is Alzheimer’s Awareness Month and National Caregiver Support Month

    Human Resources
    intro image

    October is Attention Deficit Hyperactivity Disorder Awareness Month

    Human Resources
    Latest City news

    Learn about our work

    Xổ số may mắn hàng tuầnOur focus is one of well-being — we focus on the whole person. Our services are designed to assist those we serve in identifying and resolving personal concerns, problems, and issues. Well-being integrates physical, mental health, and whole life experiences resulting in a more holistic approach. It includes the presence of positive emotions and moods, satisfaction with life, fulfillment and positive functioning.

    We use a preventative solution focus approach by offering: education, information, resources, and skills.

    We offer:
    • Safe, supportive, and confidential environment where someone can come, get necessary help without any hassles, stigmatizations, or judgment.
    • Counseling and supportive services by providing a comprehensive range of solutions.
    Elements of well-being
    • Psychological: Positive emotions and resilience
    • Physical: Health promotion, disease management
    • Financial: Becoming literate in all things financial
    • Work: Central to adult identification, human development, and functioning.
    • Social: Quality of relationships, networking

    Our focus is on prevention. We apply a proactive solution focus approach by providing education, information, and skills. We have numerous resources on our website, including resource links by category, employee newsletters, information on stress in the workplace, and more.


    Xổ số may mắn hàng tuầnUsually employees contact us when conditions and relationships in one area of their lives (work) begin to impact them in other ways (life outside of work and home). These two interconnect causing spillover, which can lead to stress. When most employees contact us they identify the number one issue as stress, and we help them.

    Xổ số may mắn hàng tuầnFirst, we identify their options, and from those options we help them:

    • Select choices: there are always choices no matter what.
    • Find a level of support: we express how important having a support network is, close friends and family.
    • Normalize: it’s normal for us as human beings to experience stress. It’s a normal body reaction.

    Who's Involved: