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Boston is returning to a modified Phase 2, Step 2 beginning December 16. For the latest updates, please visit our coronavirus (COVID-19) website:
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Our department is a recognized leader in emergency medical service and the largest municipal EMS in New England. We are staffed by full-time uniformed emergency medical technicians, paramedics, supervisor, and command personnel.

785 Albany Street
Boston, MA 02118
Monday through Friday, 8 a.m. - 5 p.m.

Join Boston EMS

Where to start

Contact us

Medical emergencies

If you have a medical emergency dial or text 9-1-1.

Join our ems team

recruiting@bostonems.org
617-343-1125

Communications office

media@bostonems.org
617-343-6976

BILLING QUESTIONS

844-353-7842

Want to learn more?

Our primary mission is responding to medical emergencies, but we also serve the City in other ways:

  • We work with public and private partners to enhance emergency planning and preparedness.
  • We support City services and injury prevention through reporting and analytic efforts.
  • Through community engagement, we educate residents about safety and lifesaving skills.

Learn more about our work