Emergency Medical Services

COVID-19 information

Boston is returning to a modified Phase 2, Step 2 beginning December 16. For the latest updates, please visit our coronavirus (COVID-19) website:

COVID-19 information

Join Boston EMS
Get started
Contact us
Divisions
Department heads
Reports

Our department is a recognized leader in emergency medical service and the largest municipal EMS in New England. We are staffed by full-time uniformed emergency medical technicians, paramedics, supervisor, and command personnel.

emailems@bostonems.org

785 Albany Street

Boston, MA 02118

Monday through Friday, 8 a.m. - 5 p.m.

Join Boston EMS

EMT course information

Where to start

Contact us

Medical emergencies

If you have a medical emergency dial or text 9-1-1.

Join our ems team

recruiting@bostonems.org
617-343-1125

Communications office

media@bostonems.org
617-343-6976

BILLING QUESTIONS

844-353-7842

Want to learn more?

Our primary mission is responding to medical emergencies, but we also serve the City in other ways:

We work with public and private partners to enhance emergency planning and preparedness.
We support City services and injury prevention through reporting and analytic efforts.
Through community engagement, we educate residents about safety and lifesaving skills.

Learn more about our work